Quality Policy

Sentinel Iraq Security Services is committed to excellence in quality and safety. This is exemplified by our compliance to ISO 9001:2015 and BS OHSAS 18001:2007 systems and procedures.

In performing our work, we practice utmost dedication in:

  • Adhering to the Iraqi constitution, relevant laws & procedures and respect of community practices and mores.
  • Ensuring that our policies and procedures are implemented in accordance with the universal declaration on human rights.
  • Operating within Ministry of Interior directives on Private Security Companies operating in Iraq.
  • Meeting our clients’ expectations on performance, quality, integrity and delivery.
  • Fulfilling our clients’ requirements by fully understanding their needs and engaging them in implementing our services.
  • Promoting innovation and continually review advances in methods and technology which can bring improvement to our services.
  • Maintaining industry-best staffs through skills training, reward systems, and equal opportunities for career advancement.
  • Enabling our Quality Management System to serve as framework to control, monitor and continually improve our services.
  • Maintaining effective internal and external communication through transparency, feedback, and collaboration.
  • Measuring the quality of our work regularly by having an effective Monitoring and Evaluation System that involves our clients.